Article 1 — Purpose
These General Terms and Conditions of Sale govern the conditions under which the company Authenk offers its digital file certification and verification services for sale through the Authenk platform.
Any subscription to a paid service implies unreserved acceptance of these Terms and Conditions of Sale.
Article 2 — Seller’s identity
The seller is Authenk, a French simplified joint-stock company (SAS), whose legal details appear in the site’s Legal notice.
Article 3 — Services offered
Authenk provides digital certification services that generate cryptographic fingerprints, certificates and associated verification elements.
Services are offered as subscription plans or packages, which define the available features and applicable certification quotas .
Details of plans, features and prices are available on the Pricing page of the website.
Article 4 — Prices
Service prices are given in euros (€), excluding tax or including all taxes, depending on the applicable tax regime.
Authenk reserves the right to change its prices at any time.
Services are billed at the rates in effect when the subscription is taken out.
Article 5 — Payment terms
Services are paid for online by bank card through a secure third-party payment provider.
Authenk does not retain any bank card data.
Any payment incident or refusal may result in temporary or permanent suspension of access to the affected services.
Article 6 — Subscriptions, term and renewal
Services may be offered as monthly or annual subscriptions.
Unless otherwise stated, subscriptions are renewed automatically at each due date.
Users may end their subscriptions under the terms specified in their account or by the payment provider.
Article 7 — No right of withdrawal
Under Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to services fully performed before the withdrawal period expires or to digital services provided immediately after subscription.
By confirming payment, users expressly accept immediate performance of the service and waive their right of withdrawal.
Article 8 — Suspension and termination
Authenk reserves the right to suspend or terminate access to paid services in the event of:
- non-payment,
- fraud or attempted fraud,
- misuse or use contrary to the Terms of Use,
- breach of applicable laws.
No compensation may be claimed on this basis.
Article 9 — Liability
Authenk employs the technical resources needed for the proper operation of the service.
However, Authenk cannot be held liable for:
- temporary interruption of the service,
- a technical incident beyond its control,
- inappropriate or non-compliant use of the service by a user,
- legal interpretations of the certifications generated.
Article 10 — Evidence of transactions
Computer records and data held in Authenk’s and its payment provider’s systems constitute valid evidence of transactions entered into.
Article 11 — Force majeure
Authenk cannot be held liable for failure to perform its obligations resulting from an event of force majeure as defined by French case law.
Article 12 — Applicable law and competent court
These Terms and Conditions of Sale are governed by French law.
In the event of a dispute, and failing an amicable settlement, the French courts have exclusive jurisdiction.
Article 13 — Contact
For any question concerning these Terms and Conditions of Sale: